Effective Date: October 9, 2025
Last Updated: October 9, 2025

This Privacy Policy describes how Koss Atelier (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://kossatelier.com (the “Site”), or otherwise communicate with us.

By using or accessing the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.

2. Information We Collect

We collect personal information to provide, improve, and secure our services.

Information You Provide

We may collect:

• Contact details: name, email address, phone number, and shipping/billing address.

• Order details: products purchased, payment details (processed securely through Wix or third-party payment processors), and delivery information.

• Account information: username, password, and login credentials if you create an account.

• Marketing preferences: if you subscribe to our email list or newsletters.

• Customer support: any messages or inquiries you send to us.

Providing some of this information may be required to complete purchases or access certain features.

3. Information Collected Automatically

When you visit our Site, we automatically collect certain data through cookies and Google Analytics, such as:

• IP address, browser type, and device information

• Pages viewed, products clicked, and time spent on the site

• Referring website or link

You can control cookie settings through your browser preferences.

4. How We Use Your Information

We use your information to:

• Process and fulfill orders, including shipping and returns

• Communicate with you about your account, purchases, or support requests

• Send marketing or promotional emails (only if you’ve opted in)

• Improve our website performance and user experience using analytics

• Detect, prevent, or investigate fraudulent or illegal activity

• Comply with legal and regulatory obligations

5. Sharing Your Information

We may share your information with trusted third parties who help us run our business:

• Wix (website hosting and ecommerce platform)

• Payment processors (to process secure payments)

• Shipping providers (to deliver your orders)

• Analytics and marketing services (e.g., Google Analytics, Meta Ads)

These partners only use your information as needed to perform their services.

We do not sell or rent your personal information to any third party.

6. Cookies and Tracking

Our Site uses cookies and similar technologies to operate effectively and analyze performance. You can adjust or disable cookies in your browser at any time.
Learn more about cookies in our Cookie Policy (coming soon).

7. Data Security and Retention

We take reasonable precautions to protect your personal information. However, no online system is completely secure.
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information

• Opt out of marketing communications

• Withdraw consent for data processing

To exercise these rights, contact us at Cyriel@kossatelier.com.

9. Children’s Privacy

Our Site and services are intended for individuals 18 years and older. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us to remove it.

10. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your data, please contact:

Koss Atelier
Lenox Square, 3393 Peachtree Rd NE
Atlanta, GA 30326, United States
Email: Cyriel@kossatelier.com